Widerrufsrecht

Return and Refund Policy:

We support 30-day returns and exchanges.
You can cancel your order within 24 hours after you place the order.
After you pay, we will take 1-2 working days to process your order, and the order will arrive in about 5-7 working days (excluding order processing time).

At DVLshop.com, we value our customers' satisfaction and strive to provide a hassle-free shopping experience. We are pleased to offer a 30-day free return and exchange policy, as well as free refunds for eligible orders.

1. Exchange Policy: If you wish to exchange an item, kindly follow these steps:

• Send the returned item to our specified warehouse within 30 days of receipt.
• Upon receiving the returned item, we will process the exchange and ship the new item to you within 7 days.
• We will notify you via email once the exchange shipment is dispatched.

Please note that for exchanges initiated due to personal reasons (e.g., wrong size or change of mind), an additional $9.9 USD shipping fee will apply.

1. Refund Policy: To initiate a refund, please adhere to the following guidelines:

• Submit a refund request within 30 days of receiving the product.
• Ship the item back to our designated warehouse.
• Once we receive the returned item, we will process the refund within 7 days.
• The refund amount will be credited to the original payment method (credit card) used for the purchase.
• The actual refund processing time may take approximately 7-15 working days, subject to individual bank processing times.

1. Damaged or Incorrect Items: In the event that you receive a damaged or incorrect item, please promptly notify us by providing photographic evidence within the first 3 working days.

• We will process the replacement and ship it to you free of charge.
• Return address:
  29918 Rolling Ridge Drive,

  Agoura Hills California 91301,

  United States
  
  

Please be aware that we cannot offer compensation or accept returns for items damaged by the customer.

We value your trust in DVLshop.com and assure you of our commitment to resolving any issues promptly and efficiently. If you have any queries or require assistance with your return or refund, please feel free to contact us.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

Thank you for shopping with us!